KEAcupuncture's Return Policy for Vitamins & Supplements

We hope everything arrives to your satisfaction! If not, we are happy to accept returns of unopened items under the following conditions:

Ebbert Acupuncture’s Return Policy is in compliance with the FDA’s cGMP (Current Good Manufacturing Practices). Please adhere to the following guidelines when making claims and when requesting a return:

  • All claims of damage or shortage must be made within 3 days of receipt of goods.
  • Prescription, perishable and special order items are not eligible for return.
  • To be credited for returns, you must call (323) 570-1060 for a return authorization.
  • All returns are subject to a restock fee of 15%.  Authorized returns must be received within 14 days of authorization. Your return credit will be processed within 30 days.

The manufacturers and the products we represent maintain the highest standards in quality assurance, potency and product selection. Our goal is to ensure you always receive the products you order in perfect condition.